Category: Uncategorized

Effective Date: June 14, 2025

1. Introduction
Welcome to enMind Integrative Psychiatry. Your privacy is of paramount importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose your information when you use our website, communicate with us, or use our services. Our services include, but are not limited to, comprehensive mental health evaluations , psychotherapy , and IV treatment support.

This policy applies to information we collect through our website, social media sites , email, phone, and our third-party patient management system (intakeq). By using our services, you agree to the collection and use of information in accordance with this policy.

2. Notice of Health Information Privacy Practices (HIPAA)
As a healthcare provider, we are required by law to maintain the privacy of your Protected Health Information (PHI) and to provide you with this notice of our legal duties and privacy practices with respect to PHI. PHI is information about you, including demographic information, that may identify you and that relates to your past, present, or future physical or mental health or condition and related health care services.

We collect PHI primarily through our secure, HIPAA-compliant patient portal provided by intakeq. We are committed to protecting your PHI in compliance with the Health Insurance Portability and Accountability Act of 1996 (HIPAA). Please do not send sensitive health information through non-secure channels like standard email.

3. Information We Collect
We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and location that you provide when you contact us or opt into our communications.
Protected Health Information (PHI): This is collected through our secure patient intake form (intakeq) and during the provision of our clinical services. This includes medical history, mental health status, and other information necessary for your treatment.
Usage Information: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, pages visited, and the duration of your visit. This helps us improve our website and services.
Information from Third Parties: We may receive information from third-party platforms like Google if you choose to interact with our Google Reviews or from our social media sites.

4. How We Use Your Information
Your information is used for the following purposes:

To Provide Clinical Services: To conduct evaluations, develop personalized treatment plans, and provide ongoing care. One of our primary goals is to help people know our provider is bilingual and to allow them to submit paperwork for an appointment.

To Communicate With You: To schedule appointments, send reminders, provide post-visit instructions, send lab and billing notifications, and respond to your inquiries.
For Billing and Payment: To process payments for services rendered.
To Improve Our Services: To analyze usage trends and improve our website, offerings, and patient experience.

5. SMS Terms of Service
By opting into SMS from a web form or other medium, you are agreeing to receive SMS messages from enMind. This includes SMS messages for appointment scheduling, appointment reminders, post-visit instructions, lab notifications, and billing notifications. Message frequency varies. Message and data rates may apply. See our full privacy policy. Message HELP for help. Reply STOP to any message to opt out.

6. Information Sharing and Disclosure
We do not sell or rent your personal information. We may disclose your information only in the following circumstances:

With Service Providers: We may share information with third-party vendors who perform services on our behalf, such as patient portal management (intakeq), billing, or data analytics. These vendors are contractually obligated to protect your information and are HIPAA-compliant where applicable.
For Legal Reasons: We may disclose your information if required by law, such as in response to a subpoena, court order, or other legal process. Disclosure of PHI will strictly follow HIPAA regulations.
With Your Consent: We will share your information with third parties for other purposes only with your explicit written consent.

7. Data Security
We are committed to protecting the security of your information. We use a variety of security technologies and procedures, including SSL encryption for our website and relying on secure, HIPAA-compliant third-party services like intakeq for sensitive data collection. However, no method of transmission over the Internet is 100% secure.

8. Your Rights and Choices
You have certain rights regarding your information:

Access and Correction: You have the right to access and request correction of your personal information and PHI, as provided by law.
Opt-Out of Communications: You may opt out of receiving marketing communications from us at any time. You can opt out of SMS messages by replying “STOP,” as detailed in our SMS Terms of Service.
HIPAA Rights: You have specific rights regarding your PHI under HIPAA. Please contact us for a full copy of our HIPAA Notice of Privacy Practices.

9. Children’s Privacy
Our services are intended for adults (18+). We do not knowingly collect personal information from individuals under the age of 18. If we become aware that we have collected information from a minor without parental consent, we will take steps to delete that information.

10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Effective Date” at the top. We encourage you to review this policy periodically.

11. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
enMind Integrative Psychiatry

Email: info@enmindintegrativepsychiatry.com

Phone: (623) 209-0679